Frequently Asked Questions
WHO USES YOUR WASH & FOLD SERVICES?
Really everyone. Our clients include university students to seniors. We have a lot of working professionals who put in long hours and don’t want to spend their free time doing laundry.
HOW CAN I POSSIBLY KNOW HOW MUCH MY CLOTHES WEIGH?
We are required to have a certified and tested scale, which ensures accuracy to the decimal. But for an approximate weight, a 13 gallon trash bag will holds about 12-15 pounds of clothes. A black heavy duty trash bag holds about 30-40 pounds. You can weigh yourself on a scale with the clothes bag and figure out the approximate weight. Our scale will weigh to the tenth of a pound.
WHAT PAYMENT METHODS DO YOU TAKE WHEN YOU HAVE A PICKUP?
We take debit or credit cards with pickups. With drop off service, you can pay cash, debit, or credit card.
ARE MY CLOTHES WASHED WITH OTHER PEOPLE’S CLOTHES?
Absolutely not! We will sort your clothes by lights, whites, and darks, and then wash your clothes by itself. We never mix orders together.
WHAT KIND OF CLOTHING DO YOU LAUNDER?
We clean both personal laundry and laundry for businesses. Everything from shirts to linen and towels.
CAN I MAKE A REGULAR PICKUP TIME WEEKLY?
Yes, email firstname.lastname@example.org and we will put it in the schedule for the day and time you want.
WHAT HOURS IS THE LAUNDROMAT OPEN?
It is a 24-hour laundromat! Come when it is convenient for you.